Terms of Service

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1. GENERAL

These general sales terms and conditions apply to all quotations and deliveries from Swift Marine Tech Services (SMTS) Pte.Ltd., unless otherwise agreed upon in advance in writing by SMTS. These sales conditions supersede all other documents concerning the goods, including Buyer’s purchasing conditions, if any.

2. DELIVERY

The size of the delivery is fixed by the order confirmation sent by SMTS to Buyer. Additionally required items will have to be agreed upon in writing by both SMTS and Buyer. If the delivery contains services, additional work will be charged if necessary, without prior notice to Buyer.

3. PRICES

The prices are listed in USD / INR currency, unless otherwise stated, excluding GST, other taxes, duties, and any customs-related costs. The buyer is responsible for the costs of transport, insurance, customs, and other duties, outlined in the applicable delivery terms (INCOTERMS 2010). Special packing costs, such as costs for pallets, wooden crates, metal casings, airfreight packing or sea freight packing will be additionally charged. For orders with a net value under USD 500.00, SMTS will charge a handling fee in terms of bank charges to the tune of USD 100.00, unless otherwise agreed upon in writing.

4. PAYMENT

Payment terms shall be net cash in advance by way of bank transfer unless other terms are agreed upon in writing. SMTS does not accept payments by way of credit card or cheques unless agreed upon in writing. In case of late payment, the Buyer shall pay an interest of 0,1% per day of the due amount from the date the payment is due. The Buyer shall cover all debt recovery expenses. When Buyer needs to pay interest and debt costs, all following payments received will cover these interest costs and debt recovery costs first. The remaining payment amount will be deducted from the oldest open invoice, even if the payment indicates another invoice number.

5. VALIDITY

Quotations sent by SMTS have a standard validity time of 30 days from the date of the issue. The validity of the quotation may be changed by SMTS in case of currency depreciation. Agreement of delivery is not legally binding unless SMTS has issued an order confirmation to the Buyer. SMTS reserves the right to cancel the order in case the goods are obsolete or unavailable at time of order.

6. DELIVERY TIME

Delivery time will be indicated by SMTS in the order confirmation. Deliveries that require information from Buyer may be delivered later than confirmed if the required information from Buyer is not sent in time to SMTS. Late deliveries do not affect the payment requirements, nor will a late delivery give right to Buyer to cancel or alter the order.

7. DELIVERY TERMS

All deliveries are made according to INCOTERMS 2010. Unless otherwise agreed, the goods are delivered EX WORKS basis (INCOTERMS 2010), exclusive packing. Other delivery terms must be agreed upon in advance in writing. The goods are delivered and marked in accordance with SMTS standard practice, unless specific packaging, marking or transportation is agreed upon in advance in writing.

8. PROPERTY RESERVATION

Ownership of the goods shall pass from SMTS to Buyer when Buyer has made full payment for the goods. The goods shall be stored in such way that there will be no doubt concerning the retention of title. The goods shall not be subject to other preferential rights. The goods shall not be sold to third parties by Buyer until the Buyer is the legal owner of the goods.

9. COMMISSIONING AND SERVICE

Any commissioning, service or installation of products shall be done in accordance with manufacturers or SMTS’s guidelines and/or instructions. SMTS will not be responsible for any damages caused by incorrect installation / commissioning, nor for any consequential damages. If any special documents or certificates are required by Buyer, SMTS will charge all costs involved in providing such documents or certificates.

10. RESPONSIBILITY AND RISK

Responsibility and risk related to the goods and transportation are transferred to the Buyer in accordance with the INCOTERMS 2010 regulations that apply to the order or sales contract.

11. RETURN OF GOODS AND ORDER CANCELLATION

Goods shall not be returned without prior notice and written approval for return from SMTS. Return shipments are at the entire risk and cost of the Buyer. SMTS can only accept any return shipments of goods within 3 days after receipt of shipment. In case of standard stock items, unopened and unused, SMTS will credit up to 70% of the goods value. SMTS will only credit the agreed percentage of returned goods value. Other costs, such as freight costs, handling fees and packing costs will not be credited. If any pressing circumstances make it necessary for the Buyer to cancel the order and SMTS approves this in writing, SMTS will charge a cancellation fee in accordance with the order situation at that time. Goods that are specially made or altered for Buyer cannot be returned or cancelled.

12. GUARANTEE AND LIABILITY

– The Buyer shall inspect the goods immediately after receipt. Any claim has to be made immediately after the fault/damage is noticed and in no case later than 3 days after receiving the goods.

– SMTS guarantees that the supplied goods meet specifications confirmed in the order confirmation, but only if the goods are used and installed properly, according to manufacturer’s guidelines. This guarantee is valid for a maximum period of 12 months after delivery for all genuine products.

– In case replacement of goods is required and agreed upon, the replacing goods will be invoiced by SMTS. The returned goods will then be credited upon return receipt and acceptance by SMTS.

– SMTS shall not be held responsible for the functionality of an installation, unless SMTS has supplied and commissioned this installation. This responsibility is valid for a period of 3 months after commissioning is successfully finalized.

– SMTS shall not be held responsible for the functionality of existing installations.

– All warranty will be void in case the goods are not or incorrectly stored, installed, used, or maintained as per the manufacturer’s guidelines.

– Warranty will void if Buyer alters or modifies the supplied goods.

– SMTS’s total liability, including any guarantees and compensation, shall in no case exceed the order value. SMTS will not accept claims of reduced turnover, reduced goodwill or other consequential damages, claimed to be caused by any deliveries or services carried out by SMTS.

13. FORCE MAJEURE

If any unexpected and unavoidable incidents in SMTS not being able to fulfil its obligations under these conditions, SMTS will immediately inform Buyer of such and the reasons causing this situation. Force Majeure is defined as situations outside the control of the contracting parties and limiting the ability of the delivery, including but not limited to act of war, terrorism, strike, lockout, natural disasters, illness, embargo regulations, economic conflicts and lack of transportation possibilities. SMTS cannot be held liable for defaulted, incomplete, delayed and/or incomplete deliveries caused by Force Majeure situations.

14. DISPUTES AND APPLICABLE LAW

These general sales terms and conditions and any related sales contracts and orders are governed by the Indian Law. Attempts should be made to settle disputes by negotiation between the contracting parties. If the negotiations do not succeed, the case is to be settled by ordinary courts, unless the parties agree to bring the case to arbitration. All legal disputes shall be taken to the court in Singapore.

15. MISCELLANEOUS

If one or more provisions in these general terms and conditions should prove to be invalid or not binding then the remaining provisions between parties remain undiminished effective. SMTS is authorized to replace the concerning invalid or unbinding provision by a legal clause which matches best with the scope of the invalid or unbinding provision.